Methodist Hospital

On 12/3/24 I was admitted for total right knee replacement surgery to be performed by Dr. Christopher Smith.

While being given anesthesia the anesthesiologist hit a nerve. I screamed and he said he made a mistake and was not suppose to hit that nerve. I lost confidence from that moment. After surgery I awoke and was told again that I would be going home and not to inpatient rehab as I requested.

I am 71 years old with multiple comorbidities that require monitoring after a procedure such as this. My insurance said they would cover the cost of my admission to rehab but my surgeon refused to sign tge paperwork. A social worker at tge hospital brought me a list of nursing homes that I could go to for skilled nursing. I chose one while I was under morphine for pain.

They discharged me at almost 9pm and when I got there the place is was substandard and I could not stay so my elderly husband took me home in pain. I was given no pain beds on discharge. For the past 5 weeks since tge surgery I have been to the ER twice and readmitted to the hospital for pain. No one could find out what is causing the pain and I have not seen the surgeon since 12/9/24.

On my first ER visit the doctor found a blood clot in my leg.

Still i am in excruciating pain and not getting better. I need help with this matter.

Methodist is criminal organization. They screwed me over 3 times in one medical visit:

1- They billed me over 10k for visiting their ER bcz my wife had miscourage and she was bleeding and we had no choice.

2- We signed up for payment plan and after it was canceled bcz my card was compromised and canceled they sent our bill to collection without notifying in one single email or call or message.

My wife credit got ruined .

3- After negotiating with the the collection agency we agree to pay the full amount after receiving 40 % which we did. It turns out methodist was working with the collection agency to get as part of the money because methodist is billing us for again for the 40%

THIS THUGERY AT ITS FINESTalal

It has taken me a full year to gather the emotional and mental courage to write about my traumatic experience at Houston Methodist in Sugar Land, Texas. I hope that by sharing my story, I can help others who may find themselves in a similar situation.

The emotional and physical trauma that I faced during my stay at the hospital has lingered to this day, long after I was discharged, and I believe that it's important for others to be made aware of the potential pitfalls in the healthcare system.
The experience at Houston Methodist has left such a lasting negative impact on my life. The results are that my physical and mental health have never been the same. The mere thought of going to a hospital or seeing a doctor for follow-up check-ups now triggers intense anxiety and fear of not getting the care I deserve.
My trust in the hospital system has been severely shaken, and I no longer feel confident in Houston's Methodist ability to provide adequate care.
To understand what happened to me, here's the Reader's Digest version
Early December 2021, I underwent a hysterectomy with a Bilateral Salpingetomy surgery and was released 2 days later. After being home for 2 days, I started suffering from extreme abdominal pain.

My family rushed me to the Cinco Ranch Methodist ER and from there I was transferred by ambulance to Sugar Land Methodist.
I went to the ER at noon, and they placed a Foley Catheter because I was not able to urinate on my own. In addition, they placed a Nasogasteric Tube. Which took about 1.5 hours. They spoke to my gynecologist, and she directed them to transport me back to Houston Sugar Land Methodist.

We were expecting transport around 3 or 4pm, and they did come until after 7pm. During this time, they gave me some pain medication due to the level of pain I was in.
After arriving I explained to the medical team that I was in a lot of pain, please note that over 7 hours had passed since they gave me medication and needed something additional to help me with the pain. I have a high tolerance for pain, but this pain was excruciating. For context,I've had two kids and that was a walk in the park compared to this abdominal pain.
I was told that they were waiting for the doctor's orders and could not do anything until those orders were in.

Both my husband and I asked for updates continually, and at one point my normally gentle husband became frustrated and aggressive as we were not getting any answers nor getting any help for me.
The nurse stated that she had called the doctor's service but not the doctor's cell, and it wasn't until my husband brought it up again multiple times that someone finally called the doctor. The doctor showed up around 10pm, about 2 hours after my arrival. My doctor had been waiting at the hospital for hours and finally decided to leave around 7:45pm. Remember, I was supposed to be at the hospital around 4pm.
About an hour and a half later, a nurse finally came in with the doctor's orders and pain medicine.

However, she couldn't administer it due to a previous dose of Toroidal. So, the nurse took the Tool and never came back with different pain medicine, so I was in pain with no medication for over 2 hours. It wasn't until my doctor arrived that I was put on self-medicating morphine pain medicine, which took over 6 doses before the pain became tolerable.
Despite the doctor being at the hospital until 7:45 pm and putting in her order in the system, there was a computer error, and the nurses were not able to see her orders.
As I remained in the hospital, my pain levels only increased, and it was later discovered that I had a tear in my bladder and needed surgery. I am not sure how this happened but was even more disturbing to me was that nobody with a medical license could explain how it happened.
The lack of communication and support, the sheer incompetence, and the physical pain left me feeling helpless, angry, emotionally drained and beyond frustrated.
My husband and I simply could not understand how one thing after another kept happening.

When I say one thing, one medical thing after another.
And at my expense.
I deeply regret not having an advocate to speak on my behalf during this difficult and painful time. My husband was busy caring for the kids and navigating his job and no matter how many questions we asked regarding why random things kept happening, we never got any answers.
As a patient, and never being hospitalized, I was vulnerable and in pain, and I felt helpless and alone in navigating the hospital care system. While my husband is a wonderful and kind man, this was a new experience for the both of us, and we couldn't understand why there was so much miscommunication and medical negligence.
I cannot imagine anyone ever having to go through what I went through.
I strongly believe that every patient deserves an advocate to ensure that their rights and needs are being met. I also believe that people need to be accountable for their mistakes.
In my case, nobody, not the 10 different doctors that came in and out of my hospital bed could answer or explain how I went from going in for a hysterectomy to having severe abdominal pain, Sepsis, my bladder punctured, and emergency surgery and to top if off I got Covid all during my stay and being treated by Houston Methodist.
When I look back and share my experience with my family members and friend circle, they are in shock and in disbelief that a healthy person like myself with no other medical problems went through what I went through.

It literally was a hospital gone wrong nightmare.
It's my hope that this situation serves as a wake-up call for Houston Methodist Sugar Land and those steps are taken to improve the system for all patients and hold people with medical licenses accountable.
No one should have to endure the same traumatic experience I faced, and I can only hope that changes were made to prevent this from happening to others in the future.
This medical fiasco has resulted very negatively for me and my family emotionally, mentally, and financially. This lack of care and accountability has resulted in further health complications and added unnecessary financial burden, as I am now faced with mounting medical bills for the surgery to repair the tear in my bladder.
The proper protocols and communication were not in place when I was admitted because if they were incidents like mine could have been prevented.
I want to extend my support to anyone who may have gone through a similar experience or going through this.
If something similar has happened to you, and you need someone to talk to or share your experience with, please do not hesitate to reach out to me.

I believe that it is important for us to come together and support each other through these difficult times.
No one should have to face what I went through alone, and I am here to listen and offer my support. You can reach me at HMSLexperience@***.com.
I hope this review serves as a reminder of the importance of advocacy and the need for change in protocols, procedures, and communication at Houston Methodist Sugar Land.

My sister and I took my brother to Methodist Sugarland Emergency Room last Friday. He was given an overdose of Fentanyl and he wasnt in excruciating pain.

He was conscious, talking and able to answer questions. Less than 2 minutes after the nurse gave him the fentanyl he immediately fell to the side and back and stop breathing. We screamed for the nurse and she ran and got more nurses and they all seem confused and didnt know what to do. I begged them to call code blue and no one listened.

The nurse called the doctor on the phone instead of calling code blue. I walked down the hall begging call code blue or stat and get my brother some help and was told by a nurse that a doctor wasnt available and my brother is not breathing. The worst hospital I ever been to. The doctor finally appeared and now my brother is on a ventilator, not responding or doing anything.

They gave him Norcan to reverse the fentanyl. The doctor Hiba said she would come out and talk with me after she put an arterial line and control line in. Today is Tuesday and havent seen her yet. Im still waiting to speak with the health administrator regarding this.

I will hold them responsible. My brother weight 129 lbs and no one has answered why fentanyl was ordered when he wasnt in dying pain. Stay away from Methodist Sugarland because they didnt feel that a patient not breathing and conscious is a code blue. Why would I have to beg everyone to call code blue.

What nurse states there is no doctor available and the patient isnt breathing. Nothing was in the room to bring my brother back, they had to bring in the crash cart when the doctor finally found her way to the ER.

I dont know if she was taking a nap or at home watching tv. This place will be held responsible. Dont go to Sugarland Methodist Hospital unless you are ready to leave this world.

No one has taken responsibility and they all cover for each other. He is still in ICU. The ICU doctors is much better.

They are having to correct Dr. Hiba Negligence and the unprofessional inexperience nurse that administered the Fentanyl.

I pray this review get to the right person to investigate this situation. Im giving them an opportunity before I get my lawyer involved.